Accessibility statement

Shinecleanse is committed to making shinecleanse.world accessible to the widest possible audience, in accordance with the Equality Act 2010 and recognised Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where practicable.

Measures we take

• Semantic HTML structure with headings, landmarks, and descriptive link text.
• Sufficient colour contrast using our earth-tone palette tested against WCAG contrast ratios.
• Keyboard-accessible navigation, forms, accordions, and cookie controls.
• Visible focus states on interactive elements.
• Support for prefers-reduced-motion to limit animations.
• Alternative text on images and descriptive page titles.

Known limitations

Some decorative SVG illustrations convey mood rather than information. Embedded maps on the contact page may not be fully accessible to screen reader users; address details are provided in text alongside the map.

Feedback and contact

If you encounter accessibility barriers, please contact us:

Email: chat@shinecleanse.world
Telephone: +44 1497 821205
Post: Mortimer House, 19 Castle Street, Hay-on-Wye, HR3 5DF

We aim to respond within 10 working days and will endeavour to provide information in an accessible format upon request.

Enforcement procedure

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS) for further guidance on your rights under the Equality Act 2010.